Customer Service

Product Availability

If your item is not available, you will be contacted the same business day. We do not guarantee the availability of all items on our website, as they are also being offered at retail locations, women’s fishing tournaments and trade shows.

Shipping

All orders will be processed and mailed within 2 business days of the order being placed. Our standard method of shipping is UPS ground or USPS priority mail to the contiguous United States.

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM CST

Closed:
On All National Holidays

Returns

If you are not satisfied with your merchandise, we will accept unused and unworn products back within 14 business days of the original purchase date. The refund will be applied in the same form as the original payment.

Returns should be sent to:
Saltwater Sassy Returns
PO Box 1463
La Vernia, TX 78121

Thank you for visiting SaltwaterSassy.com and remember to check back periodically for new merchandise!

Would you like to see SALTWATER SASSY APPAREL in your store?

If you would like to carry Saltwater Sassy Apparel, please contact us at saltwatersassy@gmail.com or call 210.213.7336



Privacy

Use of your personal information

Our customers' trust is a top priority at SALTWATER SASSY. Any personal information voluntarily provided by you to SALTWATER SASSY, or saltwatersassy.com, will be used only to process your requests and improve your customer service experience in the following ways:

  • To process your online orders and purchases
  • To confirm your order
  • To contact you if we have questions
  • To prevent fraud and bill you for your purchases
  • To respond to your customer service questions
  • To communicate information regarding new products, specials, or promotions

SALTWATER SASSY does not share your personal information with third-parties or use your information in any other ways than noted above, except with your express permission.

SALTWATER SASSY encourages you to review the privacy statements of websites you choose to link to from SALTWATER SASSY so that you can understand how those websites collect, use and share your information. SALTWATER SASSY is not responsible for the privacy statements or other content on websites outside of the SALTWATER SASSY website.

Collection of your Personal Information

Information about your computer hardware and software may be automatically collected by SALTWATER SASSY. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

Security of your Personal Information

To further secure your personal information from unauthorized access, use or disclosure, SALTWATER SASSY uses the following:

PayPal

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Protecting Children’s Privacy

SALTWATER SASSY does not knowingly collect or maintain any personal information from children under the age of 13. If you are under 13 years of age, you must have permission from a parent or guardian to use this Site. We encourage all parents to talk to their children about online safety and to monitor their children's use of the Internet.

Trademark, Ownership and Use

All trademarks, trade names, service marks, pictures, logos and symbols are the property of SALTWATER SASSY. You may not use, copy, reproduce, upload, post, transmit, distribute, or modify any of the materials from SALTWATERSASSY.COM in any way, without the prior written approval of SALTWATER SASSY. Written consent can be obtained by contacting us.

The resale or reproduction of SALTWATER SASSY products, in person or on any other website, is not allowed without the written approval of SALTWATER SASSY. Written consent can be obtained by contacting us.